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Order Cancellation
ORDER CANCELLATION
Fast, Simple, and Hassle-Free Order Cancellation
Quick Cancellation
You’ll have the option to cancel your order directly from your confirmation email within 1 hour. Scroll down to find the “Changed Your Mind?” section. If it’s been longer than 60 minutes, email co*****@********ys.com and we’ll help find an alternative solution.
Frequently Asked Questions
I accidentally canceled my order, can I resume it?
If you’ve canceled your order on site and want to receive your order after all, the best way to do so is by placing a new order at checkout. Email co*****@********ys.com if you have any questions — we’re here to help.
I canceled my order, but I’m not sure it went through. Can you confirm it has been canceled?
If you’ve canceled your order using the link in your order confirmation email, you’ll receive another email once the order has successfully been canceled. If you haven’t received a cancellation confirmation email, let us know at co*****@********ys.com (and include your original order number) and we’ll take a look!
I don’t see the option to self-cancel! How can I cancel my order?
If you’ve placed an order that contains a gift card, please email co*****@********ys.com as soon as possible (including your order number and cancel/change request) and we can help.
Need Additional Help?
Our dedicated customer support team is ready to assist you with any order cancellation questions or concerns you may have.
We typically respond within 24 hours